I've used this garage 3 times and I am currently on my 4th service. I've always felt comfortable and welcome in their well stocked guest lounge. They have a side room full of toys and activities for young children and tv's to keep you entertained while you wait. However, wait time is usually very short. Service is always complete and efficient. Prices are even better. I highly recommend this service center for all of your automotive repairs and service needs.